We recommend that customers carefully review these terms of service before purchasing or using the service. Reviewing these terms ensures that the customer understands the rights and obligations related to the content, use, and responsibilities of the service.
1. General
These services are managed and maintained by MentorMind Oy (3293831–9),hereinafter referred to as the "Company." "Customer" refersto all purchasers and/or users of the Company's services.
1.1. These Terms of Service apply to the following services:
- "Million Dollar Mentor – 8-week program + bonuses"
- "MentorMind SaaS Platform"
1.2. These Terms of Service, hereinafter referred to as the "Terms,"define how the Customer may use the Company's services and related materialsand content. Please read these terms carefully.
1.3. By purchasing or using the Company's services, the Customer accepts theseTerms as presented and is legally bound by them.
1.4. Nothing in these Terms of Service limits the Customer's legal right toexpress reasonable criticism, share their experiences, or exercise theirfreedom of speech.
2. Use and consent
2.1. By purchasing or using the Company's services, the Customer agrees tocomply with the Company's Terms of Service, Privacy Policy, and otherapplicable terms and conditions.
2.2. The Company's services are intended only for users who are at least eighteen (18) years of age. Any person under the age of 18 who registers for, uses, or gains access to the service is acting without permission, is unauthorized, and is in violation of these Terms. By using or gaining access to the service, the Customer certifies that they are at least eighteen (18) years of age.
2.3. By purchasing the "Services" coaching program, the Customer receives, as a key benefit, eight weeks of free access to our exclusive community platform. This community is a key part of your learning and development, offering live sessions and interaction with other members, all designed to enhance your experience during the program. Services are digital training and coaching programs that are delivered primarily electronically and may include recordings, live events, and written materials.
2.4. By purchasing the MentorMind SaaS platform, the customer gains access to the MentorMind SaaS platform as a key benefit. The price of the SaaS platform €29 per month. If you decide not to continue, you can easily cancel your subscription by clicking the button in your member portal or by sending an email to:info@mentormind.fi. Continuing after the free trial period is not mandatory, and we encourage you to make the decision that best suits your ongoing learning and networking needs. You can manage your subscription through your account settings. Log in to the community billing portal using the same email address you used to register with the community. This portal is intended solely for managing your subscription and receiving invoices and receipts.
3. Refund Policy
We encourage all our customers to carefully read this Refund Policy, hereinafter referred to as the "Policy," before purchasing, using, or accessing the Company's services. When a new customer joins, the Company wants the customer to be able to complete the program, implement what they have learned, and get results from the program. The Company offers a 100%performance-based guarantee, which requires the customer's action and commitment to what the Company teaches.
3.1. Right of withdrawal in digital services
As a rule, consumers have a 14-day right of withdrawal in distance selling in accordance with the Consumer Protection Act (Chapter 6 of the Consumer Protection Act). However, in the case of digital content and digital services, the right of withdrawal may expire if the consumer gives their express and separate consent to the provision of the service before the service begins and confirms that they understand that the right of withdrawal will then be lost.
In the company's digital service purchase process, the consumer is asked to give such consent by ticking a separate checkbox. Consent is not given without actively ticking the checkbox and cannot be inferred solely from the purchase of the service or from this informative text.
By giving their consent, the consumer confirms that they understand that the right of withdrawal ends when the delivery of digital content or services begins. The company will provide the consumer with written confirmation of the prior consent given and the permanent loss of the right of withdrawal in a separate confirmation document and by email, as required by the Consumer Protection Act.
If the consumer does not give the above-mentioned explicit consent, the delivery of the service will not commence, but the delivery of the digital content or service will only commence after the withdrawal period has expired.
Business and corporate customers also do not have a right of withdrawal unless the company has specifically granted it at .
3.2. "Million Dollar Mentor – 8-week program + bonuses" refund policy
The service is a digital training and coaching service. The service does not include a voluntary right of return after the delivery of digital content or services has begun with the consumer's express consent, unless otherwise provided by the mandatory provisions of the Consumer Protection Act. If the service contains an error as defined in the Consumer Protection Act, the consumer is entitled to remedies under the Consumer Protection Act, such as a price reduction, correction of the error, or termination of the contract. The company also offers, as a voluntary additional benefit, the opportunity to apply for continued or additional use of the program at no extra charge. This additional benefit is not a statutory right or a financial or other performance promise, but is based on the customer's active participation in the program. Extended or additional access can be applied for if the customer has completed the entire program, all course modules and assignments, filled out the workbooks, and is able to provide reasonable evidence of active participation in the program (e.g., screenshots of completed modules and assignments).Extended or additional access means temporary access to the program's digital materials and community platform so that the customer can continue to utilize the program's content. The duration and scope of extended or additional access rights are determined on a case-by-case basis, taking into account the nature of the program and the customer's previous participation. Before granting extended or additional access rights, the customer must complete the program completion form and submit the requested reports. The request will only be processed once all the required information has been submitted.
3.3. MentorMind SaaS platform
We want all new customers to be excited about working with us. That's why we offer a full refund, no questions asked, within thirty (30) days of your first MentorMind SaaS subscription. Simply send an email to info@mentormind.fi within thirty (30) days of your registration and let us know that you are canceling your subscription. After that, no payments will be refunded, and no credits or refunds will be given for partially used subscriptions. After cancellation, you will still have access to the platform until the end of your current billing period. We reserve the right to deny refunds to anyone who abuses this refund policy.
4. Intellectual Property Rights
4.1. The Company has full intellectual property rights to all content created for the purpose of providing the services. The Company's services are the exclusive property of the Company and are protected by copyright and trademark law. By purchasing or using the Company's services, the Customer agrees to keep all service content confidential and not to share it with anyone.
4.2. MentorMind SaaS: The Customer retains ownership of all its own material(files, attachments, trade secrets, etc.) that the Customer uploads to MentorMind SaaS, and the Company has no rights to it without a separate written agreement.
4.3. All intellectual property created through the use of the services (exceptas mentioned in 4.2) belongs exclusively to the Company. The customer agrees not to steal or misuse the Company's intellectual property in any way.
4.4. The Company takes the protection of its intellectual property and licensed materials seriously. Unauthorized reproduction, distribution, or modification of our licensed content is strictly prohibited. Violation of these terms may result in legal action to protect our rights and the integrity of our licensed materials. By using or accessing our licensed content, users agree to comply with the applicable license agreement and to respect the limits set for therein, which are intended to protect the rights of the licensor.
5. Personal responsibility and risk-taking
The Customer agrees to use their own judgment when using the Company's services and agrees that they use the service at their own risk. The Company's services are intended for informational and educational purposes only. The Customer understands and accepts that all risks are borne by the Customer and that no results are guaranteed in any way in connection with the Company's services. The main purpose of the service is primarily to provide the Customer with training and adequate tools to help the Customer make sensible decisions. The Company is liable for errors and deficiencies in the service in accordance with the mandatory provisions of the Consumer Protection Act.
6. Disclaimer
The services provided by the Company are educational and coaching services in nature and do not guarantee any specific financial or other individual results. The services do not constitute legal, financial, or other professional advice, and the Customer is solely responsible for all decisions made on the basis of the service and their consequences. The Company is liable for errors and damages in the service in accordance with the mandatory provisions of the Consumer Protection Act, but is not liable for indirect or consequential damages, such as lost profits, business opportunities, or business interruption, unless otherwise required by mandatory legislation. This limitation of liability does not limit the consumer's statutory rights and does not apply to situations where the damage has been caused intentionally or through gross negligence. The company is liable for errors and defects in the service in accordance with the mandatory provisions of the Consumer Protection Act.
7. Customer behavior
7.1. The customer agrees not to use the Company's services in a manner that causes or is likely to cause any interruption, damage, or impairment to the service in any way. The customer understands that they are solely responsible for all electronic communications and content sent from the customer's computer to this website and its content, as well as to the Company.
7.2. The Customer shall use the Company's services only for lawful purposes.
7.3. Before purchasing and participating in the Company's services, the Customer must assess their own professional circumstances, including any existing employment contracts, to ensure that they are permitted to participate in the freelance work presented in the program. The Customer acknowledges that it is their responsibility to ensure that no legal restrictions or employer policies prevent them from participating.
7.4. The Customer agrees to use the service and participate in webinars and other events organized by the Company in a proper and respectful manner. The customer is prohibited from disrupting events, knowingly spreading false or misleading information about the company or its services, or otherwise acting in manner that clearly damages the company's reputation or business. The customer may not distribute computer viruses or other harmful code in connection with the use of the service, nor may they reproduce, copy, or resell the contents of the service without the company's prior consent, unless such use is based on mandatory legislation or an agreement between the customer and the company. This condition does not apply to criticism that is factual, truthful, or based on opinion. The company has the right to intervene only in activities that are clearly disruptive, repetitive, deliberately misleading, or illegal.
8. Communication practices and member responsibility
We are committed to providing a safe and supportive environment for all our members. To achieve this goal, it is essential that all members adhere to the following rules in their internal and external interactions within our community:
8.1. Marketing prohibition: Members are prohibited from marketing any productor service on the community platform without the express written permission of MentorMind Oy.
8.2. If a member violates these communication practices, the Company has the right to impose an appropriate penalty commensurate with the severity of the violation, within the limits permitted by applicable law.
9. Termination of the agreement
9.1. The Company has the right to terminate the Customer's right to use the service and these terms of service if the following events occur:
9.2. The Customer agrees that the Company may, at its sole discretion terminate the service and restrict, suspend, or terminate the Customer's agreement without compensation or forgiveness of monthly payments if the Customer becomes unreasonably disruptive or violates these terms of service. Any compensation will be determined on a case-by-case basis, taking into account the nature and duration of the service and the benefits already received by the Customer.
9.3. The Company has the right to suspend or terminate the provision of the service to the Customer if the Customer uses the service in a manner that is clearly unlawful or clearly unreasonable and harmful to the Company. Such situations may include, for example, the dissemination of misleading or clearly false information about the Company or its services, or other activities that significantly damage the Company's reputation or business. Any compensation will be determined on a case-by-case basis and according to what the customer has already received from the service. This practice is applied consistently to all customers. Any penalties and compensation are always assessed in relation to the severity of the violation and the service the customer has already used.
10. Data protection
10.1. The Company recommends that all its customers carefully read the Company's privacy policy before purchasing, using, or accessing the Company's services.
10.2. Further information on how the Company processes personal data can be found in the Company's official privacy policy:https://www.mentormind.fi/tietosuojaseloste.
11. Applicable law and dispute resolution
These terms and conditions shall be governed by and construed in accordance with Finnish law. All disputes or claims arising out of or in connection with these terms and conditions or their breach, termination or invalidity shall be finally settled by the Helsinki District Court. The language of the proceedings shall be Finnish or Swedish. This provision shall not limit the consumer's right to refer the matter to the Consumer Disputes Board or to bring an action before a competent court in accordance with the Consumer Protection Act.
12. Customer complaints
12.1. All customer complaints should primarily be directed to the Company's official customer complaint email address:legal@mentormind.fi.
12.2 Consumer customers: if a dispute concerning services or the agreement cannot be resolved through negotiations between the parties, the consumer may refer the matter to the Consumer Disputes Board by contacting the Consumer Disputes Board (www.kuluttajariita.fi). Before referring the matter to the Consumer Disputes Board, the consumer may also contact the consumer advice service of the local register office (www.kuluttajaneuvonta.fi).
13. Force majeure
The company is not liable for delays or damages caused by force majeure, such as official regulations, technical disruptions, illness, or other unforeseeable events.
14. Changes to the Terms of Service
The customer acknowledges and agrees that the Company has the exclusive right to make written changes to these Terms of Service. The changes will not affect the essential content of services already purchased to the detriment of the customer.
